FAQs

FAQs 🐾

1. What types of products do you offer?

We specialize in toys, accessories, and essentials for both cats and dogs. From interactive playthings to comfy bedding and travel gear, we’ve got everything to keep your furry friends happy and healthy.

2. Do you offer products suitable for all pet sizes?

Absolutely! Our products cater to a variety of sizes, breeds, and personalities—whether you have a tiny kitten, a large dog, or anything in between. 🐕🐈

3. What’s your shipping policy?

We ship worldwide and aim to dispatch your orders within 3-5 business days. Shipping times vary depending on your location, but rest assured, we’ll keep you updated every step of the way.

4. How do I track my order?

Once your order is shipped, you’ll receive a tracking number via email. Simply use it to monitor your package’s journey to your doorstep! 🚚

5. What’s your return policy?

We want you and your pets to love our products! If you’re not satisfied, you can return items, provided they’re unused and in original packaging.

6. Are your products safe for pets?

Yes! Every product is designed with your pet’s safety and comfort in mind. We use non-toxic, pet-friendly materials to ensure they can play, chew, and rest worry-free.

7. Can I contact you for recommendations?

Of course! We’re here to help you find the perfect items for your pet. Feel free to reach out through our Contact Page or email us.

8. Do you offer discounts or promotions?

Keep an eye on our website and subscribe to our newsletter for exclusive discounts, flash sales, and new arrivals! 💌

9. Are your products eco-friendly?

Many of our items are made with sustainable and eco-friendly materials to keep your pets happy and the planet healthy. 🌱

10. How do I care for my pet’s toys and accessories?

Each product includes care instructions, but we recommend regular cleaning and inspection to ensure they remain in top condition for your furry friends.